Effective Date: 12 June 2026
Support Email: info@atfvision.org
WhatsApp Support: 03713317170
At ATF Vision Fragrances, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, place an order, contact us, or use our services.
By using our website or placing an order, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Your full name
Phone number
WhatsApp number
Email address
Delivery address
Billing details
Order details
Payment confirmation or payment screenshot
Messages or queries sent through WhatsApp, email, or website forms
Basic website usage information such as browser type, device type, and pages visited
We collect only the information needed to process your order, deliver your parcel, provide support, and improve your shopping experience.
2. How We Use Your Information
We may use your information for the following purposes:
To process and confirm your order
To deliver your perfume products to your provided address
To contact you regarding your order, payment, delivery, or support request
To send order updates through phone, WhatsApp, SMS, or email
To improve our website, products, and customer service
To prevent fraud, fake orders, or misuse of our website
To manage returns, refunds, complaints, or delivery issues
To share important updates related to ATF Vision Fragrances
We do not use your personal information for any illegal or harmful purpose.
3. Order and Delivery Information
For order delivery, we may share your name, phone number, and delivery address with courier companies or delivery partners. This is necessary so your parcel can be delivered safely and correctly.
We only share the information required for delivery and order completion.
4. Payment Information
ATF Vision Fragrances may collect payment confirmation details such as transaction ID, payment screenshot, bank transfer proof, Easypaisa/JazzCash confirmation, or other payment-related details.
We do not ask for your sensitive banking passwords, card PIN, OTP, or private account login information. Customers should never share such sensitive details with anyone.
5. WhatsApp, Email, and Customer Support
When you contact us through WhatsApp, email, phone, or website forms, we may keep your message history for customer support, order confirmation, complaint handling, and service improvement.
Your communication details will only be used for support, order processing, and brand-related communication.
6. Marketing Communication
We may occasionally send you updates about new perfumes, offers, discounts, product launches, or important store announcements.
You may choose to stop receiving promotional messages by contacting us through WhatsApp or email.
7. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, remember your preferences, analyze website traffic, and improve website performance.
Cookies may help us understand which products customers view, how users interact with our website, and how we can make the shopping experience better.
You can disable cookies from your browser settings, but some website features may not work properly.
8. Data Protection and Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online website, internet transfer, or digital storage method is 100% secure. We try our best to protect your information, but we cannot guarantee complete security against every possible online risk.
9. Sharing of Information
ATF Vision Fragrances does not sell, rent, or trade your personal information to any third party.
We may share limited information only when necessary with:
Courier or delivery companies
Payment verification support
Website hosting or technical service providers
Legal authorities if required by law
Customer support or order management team
We only share information when it is required for business operations, order delivery, legal compliance, or customer support.
10. Customer Responsibility
Customers are responsible for providing correct and complete information while placing an order.
Please make sure your name, phone number, address, and payment details are accurate. ATF Vision Fragrances will not be responsible for delivery delays or failed deliveries caused by incorrect information provided by the customer.
11. Children’s Privacy
Our products and website are intended for general customers. We do not knowingly collect personal information from children without the permission of a parent or guardian.
If a parent or guardian believes that a child has provided personal information without permission, they may contact us for assistance.
12. Third-Party Links
Our website may contain links to third-party websites, courier tracking pages, payment platforms, or social media pages.
We are not responsible for the privacy practices, content, or security of third-party websites. Customers should review the privacy policies of those websites separately.
13. Your Rights
You may contact us to:
Ask what personal information we have about you
Request correction of your personal details
Request removal of your information where possible
Stop receiving promotional messages
Ask questions about how your data is used
We will try to respond to your request as soon as possible.
14. Changes to This Privacy Policy
ATF Vision Fragrances may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Customers are encouraged to review this page occasionally to stay informed about how we protect their information.
15. Contact Us
For any privacy-related questions, order support, or complaints, you can contact us:
ATF Vision Fragrances
Email: info@atfvision.org
WhatsApp: 03713317170
Country: Pakistan
By using our website and placing an order, you confirm that you have read and agreed to this Privacy Policy.